Is SERVPRO of Yuma Customer Based?
Training and Experience Make the SERVPRO’s Team More Efficient!
Yes, we are customer and client based. Training and experience result in a high level of efficiency and positive teamwork. Our office staff and supervisors in SERVPRO of Yuma/East Foothills treat our repair and restoration employees with the ultimate respect, which creates a positive work environment. Every employee feels valued, and they know their roles in the company are essential. Our operating philosophy is “during the typical workflow, we all take turns interacting with the customer. At that moment in time, we are the most important employee, and our goal is always to provide the best service possible.” At SERVPRO of Yuma/East Foothills, these are not just words. We show our employees how important they are to SERVPRO and to our customers by:
- Continually investing in employee training
- Team members celebrate their training and earning certifications
- Ensure employees follow safety rules to reduce risk and injury
- Team members participate in community activities and events
How Does a Business Prosper When the Employee Culture is Positive?
Everything happens for good! When businesses treat their staff well, the turnover rate of employees decreases. Long-term employees train and inspire newer ones. explaining. Employees respectfully interact with each other, helping others on our team grow as professionals, building their skills, and increasing their confidence in their ability to perform each new job to the customer’s satisfaction.
We invite you to meet our employees. We are pleased to answer questions about any property maintenance or repair concerns. If you have a property emergency, please call. Please be aware that SERVPRO of Yuma/East Foothills performs property damage repair 24/7. Contact our office any time of the day by calling: 928-247-1180.