Our SERVPRO of Yuma East, Foothills Company Mission
We Want to be a Yuma Based Business That Makes a Difference
“We are strongly based in the region, I’m first generation American, the first in my family to be born here in Yuma” says, Andy Alverez.” He added, I’m proud to be connected to the Hispanic and Anglo communities.” His family owns SERVPRO of Yuma East, Foothills, and his original SERVPRO franchise, located in El Centro. In early 2022, Andy purchased a Yuma building to be used as his cleaning facility that will house industrial grade laundry and content cleaning equipment. The building will serve as the base of operation for his crew to service his Yuma territory.
The goal for SERVPRO of Yuma East is to focus on hiring local talent whenever possible and train and educate every employee to be among the best in the restoration industry anywhere. Andy invests in technical and customer service training for his employees and in advanced training and consulting/coaching for himself and key managers. The reason? He explains, “The mitigation and restoration industry is constantly changing and so are sales and marketing methods. Sure, our SERVPRO Franchise Corporate office provides outstanding training to the 1,700 operators in our system, but I want more personalized assistance and attention that only a freelance consultant can provide.”
SERVPRO of Yuma East, Foothills serves a unique population. We are aware that 60% of the people in Yuma are Hispanic (57.8k+ people). We respond by having a majority bi-lingual workforce. Yuma County has a year-round population of approximately 200,000+ residents. During the winter, our population increases by about 90,000 due to the sun-seeking Winter Visitors that we affectionately known as "Snowbirds". We have become expert at drying and cleaning wet or moldy RV homes and manufactured housing. We also know how to remove smoke and odor contamination from the surfaces and the finish materials used in these living environments. Every property damage repair we produce is important to us, it’s not about the size or cost of the project, it’s about helping our year-round and wintertime residents. Our mission is simple… to make a difference.